.tickets-container{min-height:100vh;padding-top:80px;background:var(--color-bg-main);padding-bottom:60px}.tickets-layout{display:flex;max-width:1400px;margin:0 auto;padding:32px 24px;gap:24px}.ticket-sidebar{width:200px;flex-shrink:0;position:-webkit-sticky;position:sticky;top:100px;height:-moz-fit-content;height:fit-content}.ticket-sidebar-title{font-size:11px;font-weight:700;color:var(--color-text-muted);text-transform:uppercase;letter-spacing:1px;padding:0 12px;margin-bottom:8px}.ticket-sidebar-nav{display:flex;flex-direction:column;gap:2px}.ticket-sidebar-link{display:flex;align-items:center;gap:10px;padding:10px 12px;border-radius:8px;color:var(--color-text-secondary);font-size:14px;font-weight:500;cursor:pointer;transition:all .15s;border:none;background:transparent;width:100%;text-align:left}.ticket-sidebar-link:hover{background:hsla(0,0%,100%,.05);color:var(--color-text-main)}.ticket-sidebar-link.active{background:rgba(var(--color-primary-rgb),.1);color:var(--color-primary)}.ticket-sidebar-link svg{width:16px;height:16px;flex-shrink:0}.ticket-sidebar-count{margin-left:auto;font-size:12px;color:var(--color-text-muted);background:hsla(0,0%,100%,.06);padding:2px 8px;border-radius:10px;min-width:24px;text-align:center}.ticket-sidebar-mobile-grid{display:none}.ticket-sidebar-desktop{display:block}.ticket-content{flex:1 1;min-width:0}.ticket-content-header{display:flex;align-items:center;justify-content:space-between;margin-bottom:20px}.ticket-content-title{font-size:24px;font-weight:700;color:var(--color-text-main)}.ticket-export-btns{display:flex;gap:8px}.ticket-export-btn{padding:6px 14px;font-size:12px;font-weight:600;color:var(--color-text-secondary);background:hsla(0,0%,100%,.05);border:1px solid var(--color-border-subtle);border-radius:6px;cursor:pointer;transition:all .15s}.ticket-export-btn:hover{background:hsla(0,0%,100%,.1);color:var(--color-text-main)}.ticket-table-wrapper{background:var(--color-bg-card);border:1px solid var(--color-border-subtle);border-radius:12px;overflow-x:auto;-webkit-overflow-scrolling:touch}.ticket-table{width:100%;min-width:1100px;border-collapse:collapse}.ticket-table thead{border-bottom:1px solid var(--color-border-subtle)}.ticket-table th{text-align:left;padding:12px 14px;font-size:11px;font-weight:700;color:var(--color-text-muted);text-transform:uppercase;letter-spacing:.5px;white-space:nowrap;cursor:pointer;-webkit-user-select:none;-moz-user-select:none;user-select:none;transition:color .15s}.ticket-table th:hover{color:var(--color-text-secondary)}.ticket-table th.sorted{color:var(--color-primary)}.ticket-table th .sort-arrow{margin-left:4px;font-size:10px;opacity:.5}.ticket-table th.sorted .sort-arrow{opacity:1}.ticket-table tbody tr{border-bottom:1px solid hsla(0,0%,100%,.03);cursor:pointer;transition:background .1s}.ticket-table tbody tr:hover{background:hsla(0,0%,100%,.03)}.ticket-table td{padding:12px 14px;font-size:13px;color:var(--color-text-secondary);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;max-width:200px}.ticket-table td.ticket-name{color:var(--color-primary);font-weight:600;max-width:150px}.ticket-table td.ticket-date{font-size:12px;color:var(--color-text-muted)}.ticket-star-btn{background:none;border:none;cursor:pointer;padding:4px;color:var(--color-text-muted);transition:color .15s}.ticket-star-btn.starred,.ticket-star-btn:hover{color:var(--color-warning)}.ticket-progress{display:inline-block;padding:3px 10px;border-radius:10px;font-size:11px;font-weight:600;text-transform:uppercase;letter-spacing:.3px}.ticket-progress.new{background:rgba(96,165,250,.25);color:#60a5fa}.ticket-progress.unattended{background:rgba(153,27,27,.25);color:#ef4444;transition:all .15s ease}.ticket-progress.unattended:hover{border:1px solid #ef4444;background:rgba(153,27,27,.35)}.ticket-progress.waiting{background:rgba(251,191,36,.25);color:#fbbf24}.ticket-progress.escalated{background:hsla(0,91%,71%,.25);color:#f87171}.ticket-progress.solved{background:rgba(74,222,128,.25);color:#4ade80}.ticket-progress.attended{background:rgba(134,239,172,.2);color:#86efac}.ticket-progress.closed{background:hsla(24,5%,64%,.25);color:#a8a29e}.ticket-filter-row{display:flex;gap:8px;padding:12px 14px;border-bottom:1px solid var(--color-border-subtle)}.ticket-filter-input{flex:1 1;padding:6px 10px;font-size:12px;color:var(--color-text-main);background:var(--color-bg-input);border:1px solid var(--color-border-subtle);border-radius:6px;outline:none;transition:border-color .15s}.ticket-filter-input:focus{border-color:var(--color-primary)}.ticket-filter-input::placeholder{color:var(--color-text-muted)}.ticket-empty{padding:60px 24px;text-align:center;color:var(--color-text-muted);font-size:14px}.ticket-empty svg{width:48px;height:48px;margin-bottom:16px;opacity:.3}.ticket-scanner-row{display:flex;align-items:center;gap:6px;margin-top:0;padding:0}.ticket-scanner-icon{display:flex;align-items:center;justify-content:center;width:24px;height:24px;border-radius:6px;background:hsla(0,0%,100%,.05);transition:all .2s;color:var(--color-text-muted);border:1px solid transparent}.ticket-scanner-icon:hover{background:hsla(0,0%,100%,.1);color:#fff;border-color:hsla(0,0%,100%,.2);transform:translateY(-1px)}.ticket-scanner-icon svg{width:14px;height:14px}.ticket-scanner-more{position:relative;display:flex;align-items:center;gap:4px;font-size:11px;font-weight:600;color:var(--color-text-muted);cursor:pointer;padding:4px 8px;border-radius:4px;transition:all .15s}.ticket-scanner-more:hover{color:var(--color-primary);background:rgba(var(--color-primary-rgb),.1)}.ticket-scanner-dropdown{position:absolute;top:100%;right:0;width:180px;background:var(--color-bg-card);border:1px solid var(--color-border-subtle);border-radius:8px;padding:6px;z-index:100;box-shadow:0 8px 32px rgba(0,0,0,.4);-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px);max-height:240px;overflow-y:auto}.ticket-scanner-dropdown-item{display:block;padding:6px 10px;font-size:12px;color:var(--color-text-secondary);text-decoration:none;border-radius:4px;transition:all .1s}.ticket-scanner-dropdown-item:hover{background:hsla(0,0%,100%,.05);color:var(--color-primary)}.ticket-loading{padding:40px;text-align:center;color:var(--color-text-muted);font-size:13px}.ticket-overview{padding-top:12px}.ticket-overview-stats{display:grid;grid-template-columns:repeat(4,1fr);grid-gap:16px;gap:16px;margin-bottom:32px}.ticket-overview-stat-card{background:var(--color-bg-card);border:1px solid hsla(0,0%,100%,.05);border-radius:12px;padding:24px 20px;text-align:center;display:flex;flex-direction:column;align-items:center;justify-content:center;min-height:110px;transition:all .2s ease}.ticket-overview-stat-card:hover{background:hsla(0,0%,100%,.03);transform:translateY(-2px)}.ticket-overview-stat-card.active:hover{border-color:rgba(72,203,255,.4);box-shadow:0 4px 12px rgba(72,203,255,.05)}.ticket-overview-stat-card.waiting:hover{border-color:rgba(251,191,36,.4);box-shadow:0 4px 12px rgba(251,191,36,.05)}.ticket-overview-stat-card.error:hover{border-color:#ef4444!important;box-shadow:0 4px 16px rgba(239,68,68,.2)}.ticket-overview-stat-card.inactive:hover{border-color:hsla(0,0%,100%,.4);box-shadow:0 4px 12px hsla(0,0%,100%,.05)}.ticket-overview-stat-value{font-size:32px;font-weight:800;line-height:1.2}.ticket-overview-stat-card.active .ticket-overview-stat-value{color:var(--color-primary)}.ticket-overview-stat-card.waiting .ticket-overview-stat-value{color:#fbbf24}.ticket-overview-stat-card.error .ticket-overview-stat-value{color:#ef4444}.ticket-overview-stat-card.inactive .ticket-overview-stat-value{color:#fff}.ticket-overview-stat-label{font-size:11px;color:var(--color-text-muted);text-transform:uppercase;letter-spacing:.8px;margin-top:6px;font-weight:600}.ticket-overview-section{margin-bottom:28px}.ticket-overview-section-title{font-size:16px;font-weight:700;color:var(--color-text-main);margin-bottom:12px}.ticket-overview-list{background:var(--color-bg-card);border:1px solid var(--color-border-subtle);border-radius:12px;overflow:hidden}.ticket-overview-row{display:flex;align-items:center;gap:12px;padding:12px 16px;border-bottom:1px solid hsla(0,0%,100%,.03);cursor:pointer;transition:background .1s}.ticket-overview-row:last-child{border-bottom:none}.ticket-overview-row:hover{background:hsla(0,0%,100%,.03)}.ticket-overview-row-name{font-weight:600;color:var(--color-primary);font-size:13px;flex:1 1;min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.ticket-overview-row-mods{min-width:80px}.ticket-overview-row-mods,.ticket-overview-row-time{font-size:12px;color:var(--color-text-muted);text-align:right}.ticket-overview-row-time{min-width:60px}.ticket-users-page{display:flex;flex-direction:column;gap:28px}.ticket-users-section-title{font-size:16px;font-weight:700;color:var(--color-text-main);margin-bottom:12px}.ticket-users-list{background:var(--color-bg-card);border:1px solid var(--color-border-subtle);border-radius:12px;overflow:hidden}.ticket-users-row{display:flex;align-items:center;gap:10px;padding:10px 16px;border-bottom:1px solid hsla(0,0%,100%,.03);cursor:pointer;transition:background .1s;text-decoration:none;color:inherit}.ticket-users-row:last-child{border-bottom:none}.ticket-users-row:hover{background:hsla(0,0%,100%,.03)}.ticket-users-avatar{width:28px;height:28px;border-radius:50%;background:rgba(var(--color-primary-rgb),.2);display:flex;align-items:center;justify-content:center;color:var(--color-primary);font-size:12px;font-weight:700;overflow:hidden;flex-shrink:0}.ticket-users-avatar img{width:100%;height:100%;object-fit:cover}.ticket-users-name{font-size:13px;font-weight:600;color:var(--color-text-main);flex:1 1;min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.ticket-users-name.mod{color:#b15d14}.ticket-users-ticket-name{font-size:12px;color:var(--color-primary);max-width:150px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.ticket-users-extra{font-size:12px;color:var(--color-text-muted);margin-left:auto;white-space:nowrap}.ticket-users-columns{display:grid;grid-template-columns:1fr 1fr;grid-gap:20px;gap:20px;margin-bottom:28px}.ticket-users-column{min-width:0}.ticket-users-scroll-list{max-height:300px;overflow-y:auto}.ticket-users-load-hint{padding:10px 16px;text-align:center;font-size:12px;color:var(--color-text-muted);cursor:pointer;transition:all .15s;border-top:1px solid hsla(0,0%,100%,.03)}.ticket-users-load-hint:hover{color:var(--color-primary);background:hsla(0,0%,100%,.03)}.ticket-user-history-header{display:flex;align-items:center;justify-content:space-between;margin-bottom:12px;gap:12px;flex-wrap:wrap}.ticket-user-history-filters{display:flex;gap:8px;flex-wrap:wrap}.mod-avatar-stack,.mod-avatar-stack-item{display:flex;align-items:center}.mod-avatar-stack-item{width:26px;height:26px;border-radius:50%;background:rgba(177,93,20,.2);color:#b15d14;justify-content:center;font-size:11px;font-weight:700;overflow:hidden;border:2px solid var(--color-bg-card);margin-left:-8px;flex-shrink:0}.mod-avatar-stack-item:first-child{margin-left:0}.mod-avatar-stack-item img{width:100%;height:100%;object-fit:cover}.mod-avatar-stack-more{background:hsla(0,0%,100%,.1);color:var(--color-text-muted);font-size:10px}.ticket-overview-stat-card{transition:all .15s}.ticket-overview-stat-card:hover{border-color:var(--color-primary);background:hsla(0,0%,100%,.02)}.ticket-overview-stat-card.warning:hover{border-color:var(--color-warning)}.ticket-overview-stat-card.error:hover{border-color:var(--color-error)}.ticket-overview-stat-card.muted:hover{border-color:var(--color-text-muted)}.ticket-overview-tables{display:grid;grid-template-columns:1.3fr .7fr;grid-gap:20px;gap:20px}.ticket-overview-table-header{display:flex;align-items:center;gap:12px;padding:8px 16px;border-bottom:1px solid var(--color-border-subtle)}.ticket-overview-th{font-size:11px;font-weight:700;color:var(--color-text-muted);text-transform:uppercase;letter-spacing:.5px;cursor:pointer;-webkit-user-select:none;-moz-user-select:none;user-select:none;transition:color .15s}.ticket-overview-th:hover{color:var(--color-text-secondary)}.ticket-ready-close-btn{padding:3px 10px;font-size:11px;font-weight:600;color:var(--color-success);background:rgba(var(--color-success-rgb),.1);border:1px solid rgba(var(--color-success-rgb),.2);border-radius:6px;cursor:pointer;transition:all .15s;white-space:nowrap}.ticket-ready-close-btn:hover{background:rgba(var(--color-success-rgb),.2)}.ticket-discord-link{display:inline-flex;align-items:center;justify-content:center;margin-left:6px;color:var(--color-text-muted);opacity:.5;transition:all .15s;vertical-align:middle;text-decoration:none}.ticket-discord-link:hover{opacity:1;color:var(--color-primary)}.ticket-wallet-cell{display:inline-flex;align-items:center;gap:4px}.ticket-wallet-copy{display:inline-flex;align-items:center;color:var(--color-text-muted);cursor:pointer;opacity:0;transition:opacity .15s}.ticket-table tbody tr:hover .ticket-wallet-copy,.ticket-wallet-cell:hover .ticket-wallet-copy{opacity:.7}.ticket-wallet-copy:hover{opacity:1!important;color:var(--color-primary)}.ticket-project-badge{display:inline-block;padding:3px 10px;border-radius:10px;font-size:11px;font-weight:600;text-transform:uppercase;letter-spacing:.3px}.ticket-project-badge.sodex{background:rgba(129,140,248,.25);color:#818cf8}.ticket-project-badge.sosovalue{background:rgba(74,222,128,.25);color:#4ade80}.ticket-project-badge.ssi{background:rgba(251,146,60,.25);color:#fb923c}.ticket-custom-select{position:relative;width:100%}.ticket-custom-select-trigger{display:flex;align-items:center;justify-content:space-between;padding:6px 10px;background:var(--color-bg-input);border:1px solid var(--color-border-subtle);border-radius:6px;cursor:pointer;transition:border-color .15s;min-height:32px}.ticket-custom-select-trigger:hover{border-color:var(--color-primary)}.ticket-custom-select-arrow{color:var(--color-text-muted);flex-shrink:0}.ticket-custom-select-badge{display:inline-block;padding:2px 10px;border-radius:8px;font-size:12px;font-weight:600;text-transform:capitalize}.ticket-custom-select-dropdown{position:absolute;top:calc(100% + 4px);left:0;right:0;background:rgba(var(--color-bg-card-rgb),.8);-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px);border:1px solid var(--color-border-subtle);border-radius:8px;z-index:50;box-shadow:0 8px 24px rgba(0,0,0,.3);overflow:hidden}.ticket-custom-select-option{padding:8px 12px;cursor:pointer;transition:background .1s}.ticket-custom-select-option:hover{background:hsla(0,0%,100%,.05)}.ticket-custom-select-option.active{background:rgba(var(--color-primary-rgb),.1)}.ticket-custom-select-multi{display:flex;flex-wrap:wrap;gap:4px}.ticket-custom-select-check{width:16px;font-size:11px;color:var(--color-success);flex-shrink:0}.ticket-user-profile{display:flex;flex-direction:column;gap:0}.ticket-user-profile .discord-profile-header{margin-bottom:20px}.ticket-user-profile .discord-profile-stats{margin-bottom:24px}.ticket-user-profile .discord-profile-tickets{background:var(--color-bg-card);border:1px solid var(--color-border-subtle);border-radius:12px;overflow:hidden}.ticket-export-page{max-width:500px}.ticket-export-card{background:var(--color-bg-card);border:1px solid var(--color-border-subtle);border-radius:12px;padding:24px}.ticket-export-title{font-size:16px;font-weight:700;color:var(--color-text-main);margin-bottom:20px}.ticket-export-option{margin-bottom:16px}.ticket-export-choices{display:flex;flex-wrap:wrap;gap:8px;margin-top:6px}.ticket-export-choice{padding:6px 14px;font-size:12px;font-weight:600;color:var(--color-text-secondary);background:hsla(0,0%,100%,.05);border:1px solid var(--color-border-subtle);border-radius:6px;cursor:pointer;transition:all .15s}.ticket-export-choice:hover{background:hsla(0,0%,100%,.1);color:var(--color-text-main)}.ticket-export-choice.active{background:rgba(var(--color-primary-rgb),.15);border-color:var(--color-primary);color:var(--color-primary)}.ticket-export-summary{font-size:13px;color:var(--color-text-muted);margin-bottom:16px}.ticket-export-download-btn{padding:10px 24px;font-size:14px;font-weight:700;color:#fff;background:var(--color-primary);border:none;border-radius:8px;cursor:pointer;transition:opacity .15s;width:100%}.ticket-export-download-btn:hover{opacity:.9}.ticket-export-download-btn:disabled{opacity:.4;cursor:not-allowed}@media (max-width:768px){.ticket-overview-stats{grid-template-columns:repeat(2,1fr)}.ticket-overview-tables{grid-template-columns:1fr}.tickets-layout{flex-direction:column;padding:16px 12px}.ticket-sidebar{width:100%;position:static}.ticket-sidebar-desktop{display:none}.ticket-sidebar-mobile-grid{display:grid;grid-template-columns:repeat(4,1fr);grid-gap:4px;gap:4px}.ticket-sidebar-mobile-grid .ticket-sidebar-link{white-space:nowrap;padding:8px 4px;font-size:11px;justify-content:center;gap:3px;border-radius:6px;text-align:center}.ticket-sidebar-mobile-grid .ticket-sidebar-count{font-size:9px;padding:1px 4px;min-width:auto;margin-left:2px}.ticket-content-header{flex-direction:column;align-items:flex-start;gap:12px}.ticket-content-title{font-size:20px}.ticket-users-columns{grid-template-columns:1fr}.ticket-user-history-filters{width:100%}.discord-profile-stats{flex-direction:column}.discord-profile-header{flex-direction:column;text-align:center}}